Keeping Your Mobile Sales Team Organized

Keeping a mobile sales team properly organized is a bit little juggling; you need to keep your eye on the ball, several of them, at all times. However, unlike a lone juggler, today’s manager and his sales force in the field, can keep track of what’s going on through dedicated computer programs that offer synchronization of data from multiple sources. These programs are known as customer relationship management programs, or CRM.

One of the most efficient customer relationship management programs is the GoldMine® Product Suite from FrontRange Solutions Inc. This suite has a number of component modules, each designed for specific tasks. The GoldSync component is the key to efficient contact management. It is capable of performing automated synchronization. This means that important information on customers can be updated throughout an organization regardless of where any of the members may be located.

The mobile sales team of an organization will probably spend most of their time working in the field, or at home. From time to time, though, they may require to be temporarily back in the office. The office team, by and large, will be permanently based in the office. It has always been a serious challenge for any manager to ensure that all parts of the team have instant access to the most up to date customer data available. This is especially so considering how widely dispersed the mobile sales team might be at any given moment.

FrontRange Solutions’ Goldmine® software and its GoldSync component in particular solves this dilemma. Unlike other Internet-based CRM programs, GoldSync allows a field operative to input data from anywhere, and at anytime of the night or day, and not only while connected to the Internet. This is because the software is desktop based, residing on the local machine and not on a remote server. Only when it is necessary to send and receive information to or from the database is it essential to go online.

The level of security provided by GoldSync is impressive. There are no less than three levels of synchronization security. These operate through the use of a serial number, a site ID and optionally the validation of a user password can also be employed.

The GoldSync administration center is where remote Goldmine users and their sites can be managed. The interface is in a familiar Windows Internet Explorer style. From here, contact information can be distributed to individual GoldMine users and sites. In order to control what content is sent where, filters can be set up. This can avoid any possible conflict between individual territories.

The advantage of using GoldMine® software is simply that a manager and the mobile sales team receives the same benefits and convenience, whether they are on the road or in the office.

GoldMine® software is not the only customer relationship management solution available. ACT!® by Sage Software also operates to a high standard for anyone with customers and contacts who is in need of better organization. ACT!® offers features and benefits similar to the Goldmine® Product Suite.

Other CRM programs can be web based through a web page interface. This means that mobile sales team users and office management must be connected to the Internet in order to use it. For the office staff this is usually not a problem. For the individual in the field, however, this may represent an unacceptable inconvenience, especially if he or she is frequently on the move.

Syed Ali, is the lead CRM consultant for a Toronto based company. His company offers, http://www.cqsolutions.com’>GoldMine and ACT! Software Syed can be reached at Tel : (905) 815- 1995 ext 22, email :asyed@cqsolutions.com
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Portable Wheelchairs: keeping you on the move

Once you’ve been exposed to a portable wheelchair you’ll realize there are no limitations. Adjusting to new circumstances is hard enough however it can sometimes feel like you’ve been closed off from the world. Ramps and lifts are fast becoming the answer many are searching for. Here are some suggestions you don’t want to miss out on. Wheel chairs are no longer looked upon as a restriction when it comes to trips in vehicles or simply being in your very own home. An electric wheelchair lift can assist you in getting around in these situations. Stair lifts seem to be a general feature in most homes. The perfect niche to attach your very own wheelchair lift is on the wall of the stairway allowing you movement between levels. The great thing about these stair lifts is that they can be uninstalled if you no longer need the lift or wheelchair to get around. When traveling by car there are seven wheelchair lifts you can choose from. It’s truly amazing at the choice as well as the many advantages. Today lifts can be either attached to the rear of your bumper or installed allowing the lift to fold into the vehicle. If you drive your vehicle, however, there’s no reason to worry. There are lifts that can be fitted to vans meant especially for physically challenged drivers. If you have difficulty getting into a van a quick solution is a wheelchair ramp. Modular wheelchair ramps are strong and can be moved around. Threshold ramps are the perfect solution to small steps or entryways making for ease of movement. Track ramps can be used with ease when it comes to mobility up stairways and vehicles. Track ramps are a good example however there are specific examples of ramps made to create ease for the common automobile traveler. Tri-fold wheelchair ramps are usually built into vans to allow a wheelchair access in through the side of the vehicle. Both folding of the ramp in and out of the vehicle can be achieved. Some ramps require the use of the hitch specifically for large vehicles thus the hitch mounted ramp is just perfect. Although the portable wheelchair has many advantages when it comes to mobility one may still find the need for a lift or a ramp to assist. Ramps and lifts assist greatly and can be used in conjunction with a portable wheelchair. You need not worry about what to travel in or where to go with ramps and lifts made specifically for wheelchairs the world is your oyster.

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